Legal
Terms of service
Last updated: 1 April 2026
1. Acceptance of terms
By using KunzumLA, you agree to these terms. If you disagree, do not use our services.
2. Bookings & payments
A booking is confirmed once full payment is received at checkout, including GST, selected add-ons, and platform fee (if applicable).
3. Cancellations
Our cancellation policy applies as described at kunzumla.com/policy/cancellation. Refunds are processed to the original payment method within 5–7 business days.
4. Your responsibilities
You are responsible for ensuring you meet the fitness requirements for your chosen trip, hold valid government-issued ID, and have appropriate travel insurance for flights and personal belongings.
5. Health & safety
You must disclose any medical conditions that may affect your safety or the safety of others on the trip. KunzumLA reserves the right to refuse participation if a guide deems a participant unfit.
6. Force majeure
KunzumLA is not liable for cancellations due to natural disasters, extreme weather, government restrictions, or other events beyond our control. We will offer a full credit or reschedule in such cases.
7. Liability limitation
To the maximum extent permitted by law, KunzumLA's liability is limited to the value of your booking. We are not liable for consequential or indirect losses.
8. Governing law
These terms are governed by the laws of India. Disputes will be resolved in the courts of New Delhi.
9. Changes to terms
We may update these terms periodically. Continued use of the platform after changes constitutes acceptance.